ET Products

 

ET Services

Customer Support

Ease Ticket values the importance of addressing your day to day requirement, helping our travel trade partners to serve their customers with pride and passion. Ease Ticket boasts of a talented and multi-lingual team of executives and provides service to travel trade professionals 24x7. Operating from a central support centre at Chennai, we provide regional support with two additional support centres at Delhi & Kerala and gradually expanding to serve the trade with pride.

Call Back Request CBR

CBR is a unique feature from ET through which travel partners can seek support from their terminal. Our specially trained executives receive the request and provide instant solutions where ever possible. ET is the first solutions provider to bring the concept of CBR to reduce time and cost involved in servicing the travel trade. CBR is a very effective tool for the travel partner to communicate at no extra cost to Hermes Central Support Centre.

Sales & Support offices

Hermes aims at a PAN India presence and already has sales offices present at all Metros and major cities. Our Sales forces are present across the country and truly the flag bearers of Hermes. Hermes has positioned its technical force covering the nook and corner of India in fulfilling the technical requirement related on-site support to Hermes customers.